Desk Online Help
 

 

Working with Messages in Notification

The Notification – Messages window allows you to view the list of messages sent to you from other users. You may receive alerts from your team members notifying you that a desk has been shared with you. All messages will be stored under the Messages tab under the left navigation Notifications option. Refer to the following screen shot:

To view the list of messages, do the following:

    1. From the Desks Home page on the top-right corner, click the Notifications icon().
    2. You can either select a message from the Notification list or click View All to navigate to the Notifications page.
    3. In the Notifications page, click the Messages tab. Refer to the following screen shot:

In the Notifications – Messages page, you can do the following:

    • Click the Desk name to view the details.
    • Click to select and delete the message.
    • Click to delete the selected message. You can select all messages () and delete them. The action cannot be undone.